See How CustomerOptix Works

Read customer success

See how multi-location business owners like you are using CustomerOptix to improve service quality, increase customer satisfaction, and drive growth across all their locations.

Trusted by multi-location business operators nationwide

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Set up your account

Tell us about your locations and what you want to monitor. Choose from our proven evaluation criteria or customize your own.

We visit as regular customers

Our network of 1M+ evaluators visit all your locations as regular customers and report back with detailed observations.

Get comprehensive insights

Receive detailed reports from every location every month or whenever you want — not just the ones you can personally visit.

See for yourself

Stop guessing. Start knowing.

Turn uncertainty into certainty. Get the real story about your customer experience with professional mystery shopping that delivers facts, not assumptions.

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