Terms and Conditions
Last Updated: September 7, 2026
These Terms of Use (the “Terms”) govern access to and use of CustomerOptix websites, applications, platforms, services, reports, surveys, mystery shopping programs, subscriptions, and related offerings (collectively, the “Services”). CustomerOptix is a product and service offering of IntelliShop, LLC (“IntelliShop,” “CustomerOptix,” “Company,” “we,” “us,” or “our”).
PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SERVICES, REQUESTING OR AUTHORIZING AN ORDER, REMITTING PAYMENT, ACCEPTING OR USING ANY DELIVERABLE OR SERVICE, OR OTHERWISE RECEIVING THE BENEFIT OF THE SERVICES AFTER BEING PROVIDED OR GIVEN REASONABLE ACCESS TO THESE TERMS, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE OR ORDER THE SERVICES.
1. Company Information
IntelliShop, LLC is an Ohio limited liability company with offices at 2025 Michael Owens Way, Perrysburg, Ohio 43551. CustomerOptix is a product and service offered and operated by IntelliShop, LLC.
2. Business Use; Eligibility
The Services are intended primarily for businesses and persons acting on behalf of businesses, including owners, operators, employees, agents, and authorized representatives. By using or ordering the Services, you represent that you are at least 18 years old, have legal capacity to enter into these Terms, and, if acting for an organization, have authority to bind that organization (“Customer,” “you,” or “your”).
CustomerOptix primarily serves businesses in the United States and may provide Services in Canada or other jurisdictions. We may decline, restrict, or condition Services in particular jurisdictions in our discretion.
3. Acceptance of Terms; Assisted and Representative Orders
These Terms apply regardless of how an order is initiated or entered. An order may be placed directly through the Site or platform, or may be requested or authorized through email, telephone, video conference, sales or support communications, or other interactions with CustomerOptix personnel.
If CustomerOptix personnel create an account, enter data, configure a program, or place an order at your request or on your behalf, your request or authorization has the same contractual effect as if you entered the information and submitted the order yourself. By requesting or authorizing the work, remitting payment, accepting performance, using the platform or deliverables, or otherwise receiving the benefit of the Services after receiving or having reasonable access to these Terms, you accept the full Terms, including all incorporated policies.
Any individual who requests or authorizes Services on behalf of a business represents that the individual has authority to bind that business. Customer is responsible for orders and instructions submitted by its owners, employees, agents, contractors, or other authorized representatives.
4. Incorporated Policies and Order-Specific Terms
Our Privacy Notice, Cookie Notice or Cookie Preferences, and any order form, statement of work, proposal, subscription description, program instructions, or other supplemental terms expressly provided for a specific Service are incorporated into these Terms by reference.
If a signed or expressly accepted order form or statement of work conflicts with these Terms, the order form or statement of work controls only with respect to that specific order and only to the extent of the conflict.
Nothing in these Terms waives any privacy, consumer, or other statutory right that cannot lawfully be waived.
5. Accounts and Authorized Users
Certain Services require an account. Customer agrees to provide accurate and current information, maintain the confidentiality of credentials, use reasonable security measures, and promptly notify us at help@customeroptix.com if Customer suspects unauthorized access or misuse.
Customer is responsible for activity occurring through its account and for managing the access and permissions of its authorized users. We may suspend or restrict access if we reasonably believe an account presents a security, legal, fraud, abuse, or operational risk.
6. Services and Program Administration
CustomerOptix provides mystery shopping, surveys, customer experience measurement, audits, compliance evaluations, reporting, online reputation and related services. Services may be one-time, short-term, recurring, subscription-based, or otherwise configured as described in the applicable order.
We may use employees, independent contractors, evaluators, subcontractors, technology providers, and other service providers to deliver the Services.
Mystery shoppers and other evaluators who accept field assignments directly from Company do so as independent contractors, not as employees or agents of Company, and are subject to separate evaluator agreements, eligibility requirements, assignment-specific instructions, confidentiality obligations, conflict-of-interest restrictions, and other program rules. Nothing in these Terms authorizes any individual to perform an assignment for which that individual is ineligible under such requirements. In the event of a conflict concerning an evaluator’s eligibility for or performance of an assignment, the applicable evaluator agreement and assignment-specific instructions will govern as between Company and the evaluator.
Mystery shopping and similar field services depend on evaluator availability, location access, business hours, weather, geography, client instructions, third-party cooperation, and other factors. Unless expressly agreed in writing, dates are targets and not guaranteed completion dates.
7. Customer Instructions; Customer Responsibility for Program Legality
Customer controls the business purpose, requested program design, target locations, evaluation criteria, customer or employee populations, and instructions that Customer provides to CustomerOptix. Customer is solely responsible for determining whether its requested program, instructions, notices, data collection, monitoring, communications, incentives, employment-related use, and other requested activities are lawful and appropriate for Customer and the applicable jurisdiction.
Customer represents and warrants that it will comply with all federal, state, provincial, local, sector-specific, and other laws and regulations applicable to Customer’s requested program, including laws concerning privacy, employment, consumer protection, surveillance, recording, wiretapping, marketing communications, accessibility, discrimination, and the collection or use of personal information.
CustomerOptix does not provide legal advice. Our acceptance, configuration, performance, or completion of an order is not a determination or representation that Customer’s requested program complies with applicable law. Customer should obtain its own legal advice when a program involves regulated activities or data.
8. Audio, Video, Telephone, and Other Recording or Monitoring
If Customer requests or authorizes any Service involving telephone recording, audio recording, video recording, in-person recording, monitoring, transcription, or similar capture of communications or interactions, Customer is solely responsible for determining and satisfying every notice, consent, authorization, signage, policy, and other legal requirement applicable to the recording or monitoring.
This responsibility expressly includes laws that require consent from all parties to a communication, sometimes described as “two-party consent” or “all-party consent” laws, as well as laws governing one-party consent, workplace monitoring, telephone calls, electronic communications, in-person audio, video, and surveillance.
Customer represents and warrants that, before any applicable recording or monitoring occurs, Customer has obtained or will obtain all legally required permissions and has provided all legally required notices to employees, agents, contractors, consumers, callers, visitors, or other affected persons.
Customer will not instruct CustomerOptix, its evaluators, or its service providers to conduct a recording or monitoring activity that Customer knows or reasonably should know is unlawful.
9. Customer Data; Rights and Permissions
“Customer Data” means data, content, files, lists, recordings, instructions, records, personal information, and other materials that Customer or its representatives provide, upload, transmit, make available, or instruct CustomerOptix to enter or use in connection with the Services.
As between Customer and Company, Customer retains its rights in Customer Data. Customer grants Company and its service providers a nonexclusive, worldwide license to host, copy, transmit, process, analyze, transform, display, and otherwise use Customer Data as reasonably necessary to provide, administer, secure, support, troubleshoot, improve, and document the Services; comply with law; enforce agreements; and exercise rights described in these Terms.
Customer represents and warrants that it has all rights, permissions, lawful bases, authorizations, and notices necessary to provide Customer Data and instruct Company to process it. This applies equally when CustomerOptix personnel enter or upload data on Customer’s behalf.
10. Sensitive and Regulated Data
Unless Company expressly agrees otherwise in writing, the Services are not designed as a system of record for specially regulated data such as protected health information subject to HIPAA, full payment-card credentials, biometric identifiers used for identification, or information about children under 13. Customer should not provide such information unless the applicable use has been expressly approved by Company in writing and any required agreement, such as a business associate agreement, has been executed.
Customer is responsible for evaluating whether the Services are appropriate for the nature and sensitivity of the information Customer elects to provide and for any customer-specific legal, contractual, security, data-residency, or regulatory requirement.
11. Privacy and Tracking
Company processes personal information as described in the applicable CustomerOptix and IntelliShop privacy notices and cookie disclosures. Those notices describe categories of information collected, uses, disclosures, privacy rights, cookie and advertising choices, and methods for submitting privacy requests.
Where required by applicable law, Company will honor legally recognized privacy choices and opt-out preference signals through the mechanisms described in the applicable privacy notices or cookie-preference tools.
Customer may not use the Services to evade privacy rights, consent requirements, or legally required notices.
12. Security
Company maintains administrative, technical, and organizational measures intended to protect the Services and information processed. However, no website, application, cloud platform, transmission, or storage system can be guaranteed to be completely secure or continuously available.
Unless IntelliShop expressly states otherwise in a written agreement signed by an authorized representative, CustomerOptix makes no representation or warranty that the Services have obtained or maintain any particular third-party security certification, audit, attestation, or compliance designation, including SOC 2 or ISO 27001, or that the Services satisfy any customer-specific security, regulatory, or compliance framework.
Customer is responsible for determining whether the Services are appropriate for Customer’s particular legal, contractual, security, and compliance requirements.
The Services rely on third-party hosting, cloud, communications, payment, analytics, support, AI, and other technology providers. Customer acknowledges the ordinary risks inherent in internet-based and third-party systems.
Customer is responsible for its own account security, device security, access controls, internal policies, user permissions, data-minimization decisions, and determining whether the Services are suitable for Customer’s particular security and compliance requirements.
13. De-Identified and Aggregated Data; Marketing and Case Studies
Company may create de-identified, anonymized, or aggregated information from Customer Data, program results, Service usage, or other information processed through the Services, provided that the resulting information does not reasonably identify Customer or an individual.
Company may use and disclose such de-identified, anonymized, or aggregated information for analytics, benchmarking, research, service and product improvement, business planning, internal business analysis, development of new features or methodologies, and marketing, including generalized examples and anonymized case studies. This provision does not authorize use of identifiable Customer Data to train public AI foundation models.
Company will not use Customer’s name, logo, trademarks, identifiable confidential information, or client-specific results in a public case study or endorsement without Customer’s prior written permission, except that Company may identify Customer where Customer has separately authorized such identification.
Customer grants Company the right to use suggestions, ideas, comments, or other feedback about the Services without restriction or obligation, provided Company does not publicly attribute confidential feedback to Customer without permission.
14. Artificial Intelligence and Automated Tools
Company may use artificial intelligence, machine learning, large language models, automated systems, transcription tools, and other AI-enabled technologies to support quality assurance, editing, summarization, transcription, analysis, reporting, workflow automation, customer or shopper support, pattern identification, and other Service-related functions.
AI-enabled tools are part of Company’s broader service-delivery process and may be provided by third parties. Unless otherwise expressly agreed in writing, Customer authorizes reasonable use of AI-enabled tools in providing the Services, subject to Company’s applicable privacy, confidentiality, and security obligations.
If Customer has specific contractual, regulatory, procurement, or data-security restrictions concerning AI use, Customer must disclose them before placing the applicable order and obtain Company’s written agreement to those restrictions.
15. Marketing and Service Communications
Customer authorizes Company to send administrative, transactional, service, account, billing, security, and program-related communications using contact information Customer provides.
Subject to applicable law, Company may also send marketing or promotional communications concerning CustomerOptix or IntelliShop products and services. Recipients may opt out of marketing communications using the unsubscribe or opt-out method provided, but may continue to receive non-marketing communications necessary to administer an account or Service.
16. Subscriptions; Automatic Renewal
Certain Services are offered on a recurring or subscription basis. The applicable order, checkout flow, or service description will identify the recurring charges, billing frequency, renewal period, and material subscription terms.
By ordering, authorizing, or accepting a recurring order, Customer authorizes Company and its payment processor to charge the designated payment method at the disclosed frequency until the order is cancelled or otherwise terminated.
Customer may cancel a recurring order through Customer’s account or by emailing help@customeroptix.com, or through another cancellation method that Company expressly makes available. Cancellation stops future recurring orders or renewals after Company has had a reasonable opportunity to process the request, but does not retroactively cancel or refund charges for work already ordered, commenced, or completed, except as required by law or expressly stated in the applicable order.
Customer receives an order confirmation or similar communication when a recurring order is processed. Nothing in these Terms limits any notice, consent, cancellation, or other right that applicable law requires Company to provide. Company may provide additional subscription or renewal notices or cancellation methods from time to time.
17. Pricing, Add-Ons, and Taxes
Prices are stated in U.S. dollars unless otherwise indicated. Customer is responsible for applicable taxes, purchase reimbursements, add-ons, premium features, and other charges identified in an order.
Company may change generally available pricing prospectively. Changes to an existing recurring order will be communicated as required by the applicable order and applicable law. Continued use after the effective date of a properly disclosed price change constitutes acceptance to the extent permitted by law.
If Company is required to collect sales, use, or similar taxes, Company may add those taxes to Customer’s charges unless Customer timely provides a valid exemption certificate or other documentation accepted by Company.
18. Payment Authorization
Customer represents that it is authorized to use each payment method provided. Customer authorizes Company and its payment processors to charge amounts due for ordered Services, recurring orders, approved add-ons, reimbursements, taxes, and other authorized charges.
If a payment is declined, reversed, or disputed, Customer remains responsible for valid amounts due. Customer agrees to contact Company promptly regarding billing questions and to cooperate in resolving payment disputes. Nothing in these Terms waives any non-waivable right under applicable law or applicable payment-network rules.
To the extent permitted by law, Customer is responsible for reasonable costs of collecting past-due, valid amounts, including reasonable attorneys’ fees and collection costs actually incurred.
Payment-card transactions are facilitated through third-party payment processors. Customer acknowledges that payment processors may collect and process payment information under their own terms and privacy practices.
19. Refunds; Incomplete or Inaccurate Work
Except as expressly stated in a written order, published guarantee applicable to the order, or applicable law, CustomerOptix fees are generally non-refundable.
If Customer believes completed work is materially incomplete or inaccurate, Customer must notify Company in writing at help@customeroptix.com and provide enough detail for Company to evaluate the issue. Company will make good-faith efforts to investigate and, where reasonably appropriate, remedy incomplete or inaccurate work. A remedy may include correction, clarification, replacement work, a re-shop, re-survey, or another reasonable solution determined by Company.
Company will consider a monetary refund only when pre-paid work has not been completed within ninety (90) calendar days after the applicable order date and Customer submits a written refund request. Periods of delay caused by Customer, Customer-requested postponement, inaccurate or incomplete Customer instructions, closure or unavailability of target locations, inability to obtain required Customer approvals or consents, or a Force Majeure Event will not count toward the ninety-day period.
Any voluntary refund approved under this Section may be reduced by three percent (3%) to account for non-refundable credit-card and payment-processing costs, to the extent permitted by applicable law. Where applicable law requires a full refund, the legally required amount will be refunded.
20. Start Dates, Completion Dates, and Customer Cooperation
Any requested start date or completion date is an estimate unless Company expressly agrees in writing to a guaranteed deadline. Customer will timely provide accurate locations, contact information, program instructions, approvals, data, access, and other information reasonably required to perform the Services.
Company is not responsible for delay caused by Customer, target-location closures, inaccurate information, evaluator availability, weather, geographic constraints, third-party systems, legal restrictions, or other circumstances outside Company’s reasonable control.
21. Proprietary Rights; Deliverables
Company and its licensors own the CustomerOptix platform, software, Site, App, interfaces, designs, questionnaires, templates, methods, know-how, documentation, training materials, underlying technology, processes, models, and other pre-existing or generally reusable materials (“Company Materials”). No ownership of Company Materials transfers to Customer.
Upon full payment, Customer may use final reports and deliverables prepared specifically for Customer for Customer’s internal business purposes. Unless an order states otherwise, this license is nonexclusive, worldwide, fully paid-up, and perpetual as to final delivered reports and deliverables. Access to hosted software, dashboards, accounts, and platform functionality ends when the applicable subscription or Service ends.
Customer retains ownership of Customer Data, subject to the processing rights granted in these Terms.
22. Third-Party Services and Links
The Services may integrate with or depend on third-party products, platforms, payment processors, cloud infrastructure, communications tools, analytics services, social networks, AI services, or websites. Company does not control and is not responsible for third-party products or services except to the extent expressly stated in a written agreement.
Third-party services may be governed by their own terms and privacy notices.
23. Acceptable Use and Prohibited Conduct
Customer will use the Services only for lawful business purposes and will not:
• violate applicable law, regulation, court order, contractual obligation, or third-party right;
• provide data or instructions Customer does not have a lawful right to provide;
• use the Services to harass, discriminate against, exploit, deceive, threaten, or unlawfully surveil any person;
• attempt to gain unauthorized access to accounts, systems, data, source code, or nonpublic functionality;
• reverse engineer, scrape, copy, disable, overload, attack, or interfere with the Services except as expressly permitted by law;
• introduce malware, malicious code, or harmful content;
• use Company Materials or outputs to build or train a competing service in violation of Company’s intellectual-property rights; or
• misrepresent affiliation with Company or use Company trademarks without permission.
24. Customer Content
Customer is responsible for the legality, accuracy, quality, and rights associated with content Customer provides or instructs Company to use. Customer will not submit confidential, proprietary, personal, or regulated information belonging to another person or entity unless Customer has authority to do so.
To the extent Customer submits reviews, testimonials, comments, images, media, or other content specifically for public display or promotional use, Customer grants Company the rights reasonably necessary to publish and use that content for the purpose for which it was submitted. Company does not acquire ownership of ordinary Customer Data merely because it is uploaded to the Services.
25. No Professional Advice; Use of Results
CustomerOptix provides customer-experience, market-research, audit, compliance-evaluation, and related business information. Company does not provide legal, accounting, employment, regulatory, medical, or other professional advice.
Customer is solely responsible for decisions and actions it takes based on reports, evaluator observations, survey responses, recordings, analysis, recommendations, or other information provided through the Services, including employment, disciplinary, vendor, franchise, customer, compliance, or legal decisions.
26. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” COMPANY DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, UNINTERRUPTED AVAILABILITY, OR THAT THE SERVICES WILL MEET CUSTOMER’S PARTICULAR BUSINESS, SECURITY, COMPLIANCE, OR REGULATORY REQUIREMENTS.
Company does not warrant that every evaluator observation, survey response, recording, third-party source, AI-assisted output, or other item of information will be error-free. Company will address reported quality issues as described in these Terms.
27. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER COMPANY NOR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, OR SERVICE PROVIDERS WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOST PROFITS, REVENUE, GOODWILL, OR BUSINESS OPPORTUNITY; OR LOSS OR CORRUPTION OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO A PARTICULAR ORDER OR SERVICE WILL NOT EXCEED THE FEES PAID OR PAYABLE TO COMPANY FOR THE AFFECTED ORDER OR SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, EXCLUDING PASS-THROUGH PURCHASE REIMBURSEMENTS.
These limitations do not apply to liability that cannot lawfully be excluded or limited, including liability to the extent arising from Company’s gross negligence, willful misconduct, or other liability for which applicable law prohibits limitation.
28. Customer Indemnification
To the fullest extent permitted by law, Customer will defend, indemnify, and hold harmless IntelliShop, CustomerOptix, their affiliates, and their officers, directors, employees, contractors, evaluators, agents, and service providers from third-party claims, losses, damages, penalties, liabilities, and reasonable attorneys’ fees arising out of or relating to:
• Customer’s breach of these Terms;
• Customer Data, instructions, program design, or requested use of the Services;
• Customer’s failure to obtain required notices, consents, permissions, or lawful bases;
• audio, video, telephone, in-person, electronic, or other recording or monitoring requested or authorized by Customer;
• employment, disciplinary, regulatory, vendor, franchise, customer, or other decisions made by Customer based on Service results;
• Customer’s violation of law or third-party rights; or
• unauthorized use of the Services by Customer’s users where Customer failed to use reasonable account-security controls.
Company will provide reasonable notice of an indemnified claim and reasonable cooperation at Customer’s expense. Company may participate in the defense with counsel of its choice. Customer may not settle a claim in a manner that admits wrongdoing by Company, imposes obligations on Company, or restricts Company without Company’s written consent.
29. Suspension and Termination
Company may suspend or terminate access to the Services if Customer fails to pay amounts due, breaches these Terms, creates a legal or security risk, misuses the Services, or if continued performance is impracticable or unlawful.
Customer may stop using the Services at any time, subject to payment obligations, subscription cancellation terms, locked or non-cancellable orders, and other commitments already incurred.
Sections that by their nature should survive termination will survive, including payment obligations, data-use rights applicable to previously created de-identified data, intellectual property, confidentiality obligations, disclaimers, limitations of liability, indemnification, disputes, and miscellaneous provisions.
30. Force Majeure
Company will not be liable for delay or failure caused by events beyond its reasonable control, including natural disasters, severe weather, epidemic or public-health events, war, terrorism, civil unrest, labor disputes, transportation interruption, location closure, evaluator unavailability caused by extraordinary conditions, government action, changes in law, utility or telecommunications failure, internet or cloud-service outage, cyberattack not caused by Company’s gross negligence or willful misconduct, or failure of a third-party platform or provider (“Force Majeure Event”).
Company’s performance deadlines will be extended for the duration and reasonable consequences of a Force Majeure Event.
31. Changes to the Services and These Terms
Company may modify the Services, features, and generally available offerings from time to time.
Company may update these Terms prospectively. The updated Terms will state a revised “Last Updated” date. For material changes, Company will provide notice when required by applicable law or when Company determines notice is appropriate, including by email, account notice, order confirmation, or a prominent website notice.
Continued use of the Services after the effective date of updated Terms constitutes acceptance to the extent permitted by law. Where applicable law requires affirmative consent to a change, Company will seek that consent before applying the change.
Changes to dispute procedures will apply prospectively unless otherwise permitted by law. Changes to pricing for an existing recurring order will be handled as described in Section 17 and applicable law.
32. Dispute Resolution; Governing Law; Venue
Before filing a lawsuit, each party agrees to give the other written notice of the dispute and to attempt in good faith to resolve the dispute for at least thirty (30) days, unless immediate injunctive relief is reasonably necessary.
These Terms and disputes arising out of or relating to them or the Services are governed by the laws of the State of Ohio, without regard to conflict-of-law rules, except to the extent another jurisdiction’s non-waivable law applies.
To the fullest extent permitted by law, the parties consent to exclusive jurisdiction and venue in the state and federal courts located in or serving Wood County, Ohio.
TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY WAIVES THE RIGHT TO A JURY TRIAL. TO THE FULLEST EXTENT PERMITTED BY LAW, CLAIMS MUST BE BROUGHT ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN A PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.
33. Electronic Communications
Customer agrees that Company may provide agreements, disclosures, order confirmations, receipts, notices, and other communications electronically, including by email, website posting, account notification, or other electronic means permitted by law.
Customer is responsible for maintaining current contact information. Electronic notices are effective when sent or made available, subject to applicable law.
34. Miscellaneous
These Terms, together with incorporated policies and any applicable order-specific terms, constitute the entire agreement regarding the subject matter and supersede prior or contemporaneous discussions or understandings concerning that subject matter.
Customer may not assign these Terms or an order without Company’s written consent, except in connection with a merger, reorganization, or sale of substantially all relevant assets where the successor assumes Customer’s obligations. Company may assign these Terms in connection with a merger, reorganization, financing, sale of assets, or transfer of the CustomerOptix business.
If any provision is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect. Failure to enforce a provision is not a waiver. Headings are for convenience only.
The parties are independent contractors. These Terms do not create a partnership, joint venture, fiduciary relationship, franchise, employment relationship, or agency relationship between Customer and Company.
Except for indemnified parties and permitted successors and assigns, these Terms do not create third-party beneficiary rights.
35. Contact
Questions about these Terms, orders, billing, account deactivation, or the Services may be directed to help@customeroptix.com or 419-872-5103. Written notices may also be sent to IntelliShop, LLC, 2025 Michael Owens Way, Perrysburg, Ohio 43551
